This step of the process defines how each of
the users will interact with the web site.
Our suggestion is to create "storybooks" or flows though
the web site of which pages will be used and what the interaction of the
user is to be at each step. A storybook is a paper rendition of the
pages the user will interact with and the flow the user may follow
through the web site. In this fashion, it is possible to get a feel of
the entire site and to optimize it as needed.
This step also involves designing a page layout for the web site.
Page layouts usually involve answers to questions such as: